Cancellations for a full refund must be requested at least 72 hours prior to the appointment time.
Cancellation requests less than 72 hours prior to the original appointment time will be refunded 50% of the total cost of the shoot.
Cancellations for full or partial refunds may be requested by email (firstname.lastname@example.org) or phone (808-446-4411).
Requests for changes to existing reservations at least 72 hours prior to the original appointment time may be made by email (email@example.com) or phone (808-446-4411).
Requests for changes to existing reservations within 72 hours of original appointment time must be made by phone, and will depend on photographer availability. If an alternative time slot is not available, reservation will be considered a "cancellation within 72 hours" and a 50% refund will apply. Please call 808-446-4411 with your request.
Cancellations or rescheduling due to weather will be at the sole discretion of the photographer. The locations where we shoot in Wailea rarely see rain, and if they do, the showers are usually light and fleeting. Cloud coverage varies and often makes for some spectacular, colorful backdrops for our photos!
All "no shows" will be charged in full and will not be eligible for a refund. Please call prior to your original appointment time with cancellations or reschedules based on the parameters outlined above.